ACT! Phone Connector

SimpleSignal Voice OnDemand lets you manage your key commun- ication functions within ACT! Now your CRM and phone become one as you click to make calls directly from your contacts, answer calls, place calls on hold, initiate new calls on a second line, transfer and more without ever leaving your ACT! screen.

Key Features

• No need to purchase an expensive PBX or key system
• The ACT! interface stays the same, thereby eliminating the need for additional training for the end-user
• Reduce call-processing times by "popping" customer record for incoming calls, taking notes and creating a follow up in an automated process
• The ability to use the "click to call" feature right out of the ACT! database, eliminating the need to dial the phone directly
• Any size business can leverage the effectiveness of its ACT! platform by capturing interaction data with, for and about their customers, thereby ehnancing the overall customer experience
• Improve productivity, mobility, gain greater operating flexibility and cost savings