Call Recording Features

• A voice recording produced of all calls
• A variety of report types including detail and summary reports by extension, person, or account code
• Customizable organizational structures
• Discussion and deposition recording for attorneys
• Sharing of relevant recorded discovery
• Accurately train new staff to comply with established regulations
• Research critical conversations to eliminate any type of "he-said-she-said" situation
• Keep accurate records of conversations with clients
• Access recorded calls online
• Tools to time calls and automatically generate reports for billing
• Review and add comments or annotations to the recorded call and tag important parts of the call for faster access when needed