Unified Communications and Business 2.0 – Cut the Crap…Buy the App!

July 25, 2009
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Unified Communications (UC) has come of age. We’ve been talking about the power of Unified Communications now for years but now business is experiencing first hand the value of having the new voice applications at work in their office. I was inspired by an article I read written by Khali Henderson in Phone+ Magazine this [...]

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Making the Switch to a Cloud Based Telephone System

July 6, 2009
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This past year or so will go down in history as some of the most economically challenging times in the history of America. And… we are not yet out of it. To survive, businesses of all types are trying to reduce expenses and strive for profitability. The ones that survive will be lean and strong. [...]

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Value vs Price for a Small Business Phone System

July 2, 2009
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Where do you draw the line between quality and cost savings?
At SimpleSignal, we try to draw that line as close to the cost savings, without compromising quality, which is our number one priority. I find that when a small business or large business is selecting a new phone system, there are several criterion they consider, [...]

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HD Voice. The Sound of a Familiar Voice.

June 29, 2009
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Nothing amazes and delights more than the clear sound of a human voice you wanted to talk to. However, a garbled phrase or drop outs during a cell phone conversation can prevent you from enjoying the conversation, especially if it happens a lot. In fact, although mobile cell phones offer unsurpassed convenience, survey data reveals [...]

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Voice to Text…Because Voicemail Sucks

June 26, 2009
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I couldn’t live through my business day without a feature we call Voice2Text. I think you’d agree that checking voicemail on your mobile, home and work phones can be time-consuming and aggravating. I’ve heard myself say at times “voicemail sucks!” Sometimes you’re stuck in a meeting or just don’t have time to dial in to [...]

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Our Hosted VoIP Small Business Phone System vs PBX Phone Systems

June 24, 2009
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Why would a business go to the expense and hassle to change out their old PBX phone system and install a SimpleSignal Hosted VoIP small business phone system? Let me share with you a quote written by Jeff Sexton (a new SimpleSignal employee) about why he can’t live without the simultaneous ring feature.
“Simultaneous ring keeps [...]

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Who is the Starbucks of Telecom?

June 20, 2009

I was reading a blog by Peter Radizeski of RAD-INFO, where he makes a good point that all business hosted VoIP providers need to pay attention to: “No process, no standardization, no infrastructure = no chance of making money, on something that is a red ocean to begin with.”  What’s a “red ocean”? A bloody [...]

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Firms Really Want Unified Communications, Not a Phone System!

June 17, 2009

In my daily discussions with small business and mid-sized business customers about phone systems I’m discovering a common theme.  In fact most conversations come down to just two main points:

Saving money on their phone bill, and
How Unified Communications can help their small to mid-sized business

The push-back I commonly hear is that the switch to IP [...]

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Time Management Using IP PBX Phone Systems

June 15, 2009
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Can choosing the right small business phone system really save me time? With the growing pressure to accomplish more tasks in the same amount of time, an overflowing voicemail and email inbox, endless meetings and family obligations after work, the average employee feels like they are losing control of their work schedules and the ever [...]

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Voice 2.0 Meets Real Life

April 28, 2009

I believe my job as CEO of SimpleSignal is to not only deal with the day to day tactical issues that we encounter but to make sure we are focused on what our customers will need in six months.
While the need of the day is to save businesses money there is a limit as [...]

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