www.simplesignal.com

SimpleSignal and Intelisys Team Up To Bring Unified Communications Training to Partners in NYC and Boston

Donna Sudderth — Mon, 14 May 2012 14:40:16 +0000

Leading cloud-based UC&C provider and largest national master agent to provide education and training for channel partners during “Seize the Opportunity” event in NYC and Boston

New York and Boston – May 11, 2012 – SimpleSignal, Inc., the leading cloud-based unified communications and collaboration (UC&C) provider for business, and Intelisys, the nation’s leading master agent, are teaming up to help partners climb to the cloud. SimpleSignal executives, Ron Ireland and Michael Sterl have been invited by Intelisys to participate in their “Seize the Opportunity” mindshare event in New York City on May 15th and Boston on May 17th. SimpleSignal will be presenting information on current trends, forecasts and sales opportunities in unified communications & collaboration as well as sitting on a discussion panel.

“The market for cloud communications has never been hotter, commented Intelisys Senior Vice President, Andrew Pryfogle. “Our partners are asking for more training and education, and through our recent acquisition of the Cloud Services Coalition and events like these with the help of SimpleSignal, Intelisys is delivering.”

SimpleSignal’s complete suite of unified communications services is based on a “One Number” philosophy. Delivering voice, video, and SMS on a proven platform to one number creates considerable efficiencies and advances in simplifying all the ways in which an enterprise communicates. The Company’s core voice services of Hosted PBX and SIP Trunking are bolstered by additional cloud-based services like video conferencing, SMS, IM and Presence, call recording, voicemail to text, and collaboration tools for desktop sharing and web meetings to deliver a comprehensive solution to any business.

“SimpleSignal relies on indirect channel partners like Intelisys to sell their services, and we are excited to be a part of the conversation when Intelisys brings their sales partners to events like these,” said SimpleSignal CEO, Dave Gilbert. “We see the partnership between Intelisys and SimpleSignal as a key component to our strategy of helping partners understand the benefits of cloud based UC&C and what it means to the growth and survivability of their businesses.”

Partners in the Northeast can still register for one of the events in either New York City or Boston and meet Ron and Michael at http://www.cvent.com/d/rcqp1c

About SimpleSignal
SimpleSignal is a hosted PBX and cloud-based Unified Communications service provider, delivering IP phone applications and cloud-based collaboration services to tens of thousands of satisfied business users throughout the US and Canada, with a growing list of multi-office clients in many International locations. SimpleSignal has created some of the most innovative and advanced voice “mashups” in the communications industry, leveraging voice technology for Facebook, LinkedIn, and Salesforce.com, among others. SimpleSignal has offices in Denver, CO, and Dana Point, CA. Find us on the web at http://www.simplesignal.com. For sales, call 866-434-4404. Read our blog: http://www.simplesignal.com/blog/.

About Intelisys
Intelisys is the nation’s leading Master Agent and the only telecom master agency focused exclusively on supporting the Channel’s top-producing sales agents. The company specializes in providing a broad suite of telecom value-based solutions to ensure the top-producing agent’s success. Intelisys services include a complete selection of carrier voice and data, cloud, cable, collaboration services, wireless and wired access, auxiliary services such as voice and web conferencing, and Intelisys’ proprietary telecom asset management tool, Audex. Since its inception in 1994, Intelisys’ growth is a result of the unique formula of recruiting top-producing agents, capitalizing on industry trends, and most importantly, providing exceptional operational and back-office support. This formula has positioned Intelisys as the recognized thought leader in the telecommunications independent sales channel.

Press Contact: Donna M. Sudderth

Email: donna@simplesignal.com

Phone: 949.777.5150

From Bangkok to Da Nang – SimpleSignal with Polycom RealPresence Goes International

Donna Sudderth — Wed, 11 Apr 2012 12:00:07 +0000

As summer draws near, you’ll likely start packing up and heading out for vacation. If you’re like me, you will pack your laptop, iPad, and mobile phone with a promise to your significant other – “No work…I’m on vacation.”

Whether you hold true to this promise is between you and your family. However, the addition of these technological devices to your packing list might not be such a bad idea as our own, Zak Rupas, proved last month.

Zak's travel map from Google

Zak, a SimpleSignal Tier 3 engineer, and his wife, Leslie, took a 3-week vacation that led them from their beautiful home in Denver across the world to seven different countries. Equipped with SimpleSignal’s services and the Polycom RealPresence Mobile app on his iPad, Zak and Leslie hit the skies to begin their adventure into foreign lands.

From Bangkok and Hanoi to Zambia and Cape Town, he was experiencing things that some of us only dream of. While exploring the world was a great experience for him, it was also a real testament as to how our unified communications tools are becoming part of his everyday life.

Keeping in touch with family: Whether sitting outside a temple in Chang Mia or eating octopus on a street corner in Vietnam, he was able to visually show his family exactly what he and Leslie were up to – in real time. We’ve all endured the pain of a friend’s vacation slideshow, but what if you could see it as it was happening? Just as “a picture says a thousand words,” a video call from Zak while eating octopus was absolutely priceless!

Keeping in touch with work: While he was technically “on vacation,” the SimpleSignal support guys typically have a hard time walking away from their responsibilities. Zak was calling in for daily departmental meetings and touching base with other support team members to ensure his customers were not affected by his physical absence. Even though he was thousands of miles away, he was able to engage with his team as if he were in the same room. Even if the “room” he was in included a few monks or a Ho Chi Minh’s tomb.

Keeping his family safe: Let’s face it – not all of the places on Zak’s vacation hit list are considered to be the safest places to visit. In the event there was an emergency situation, the ability to get in contact with people in the states would be crucial. While you could use your cell phone to keep in touch, the international rates are outrageous! Many cell phone providers force you to purchase an international calling plan that you might not even use while you’re abroad. Factor in the unreliable communication infrastructures in many of these countries, and your cell phone becomes less than ideal for contacting someone in case of an emergency.

Zak & Leslie at Ho Chi Minh's tomb (hanoi, Vietnam)

So, if you’re planning on traveling this summer, load up your iPad with the Polycom RealPresence app and let the SimpleSignal team help you stay in touch, connected and safe! The app is FREE, and it only takes a couple of minutes to configure.

Already using Polycom RealPresence while you’re traveling? We want to hear your story. Leave a comment or email us!

Unified Communications Provider SimpleSignal Hires Veteran Channel Manager Shannon Martin

Donna Sudderth — Mon, 09 Apr 2012 12:00:18 +0000

Dana Point, CA – April 9, 2012 – SimpleSignal, Inc., the leading cloud-based Unified Communications and Collaboration provider for business, today announced they have hired Shannon Martin as Channel Manager. Martin will be responsible for recruiting and supporting new channel partners and educating the channel partner community on the company’s expanding portfolio of unified communications products. Martin is a proven leader in the telecom and VoIP industry and brings a significant understanding of the channel to the rapidly growing SimpleSignal team.

Martin has been actively involved in the channel for the past 11 years. Most recently, she served as Agent Sales Director for GLOBALINX, a facilities-based provider of IP services to the residential and small business marketplace, following their acquisition of TMC Communications, a leading reseller of switchless voice and data services for the SMB market, in December of 2010. There she was responsible for supporting both agents and their customers, and contributed to GLOBALINX’s success as the leader in total sales from 2005 through 2011.

“In this industry, it’s important to be able to stay ahead of the technological curve. My decision to come to SimpleSignal was largely based on the fact that they understand where the industry as a whole is headed and aren’t afraid to move beyond traditional products,” said Martin when asked about the move. “SimpleSignal is bringing advanced unified communications solutions to the channel, and I saw an opportunity to become a part of that.”

In addition to its flagship cloud-based PBX and SIP Trunking products, SimpleSignal provides a growing suite of unified communications solutions including mobile integration, integrated voice-powered applications and cloud services like backup and storage, audio and video conferencing, call recording, and desktop collaboration tools to tens of thousands of business users throughout the United States. SimpleSignal has been expanding quickly and was recently named to Inc 5000’s list of fastest growing private companies.

“We’re really excited to have Shannon aboard for several reasons,” said SimpleSignal CEO Dave Gilbert. “She is a proven sales person with great contacts within the indirect channel and has a vast understanding of the future of Unified Communications. We need people like her on our team that recognize this and are ready to capitalize on the opportunity.”

Since beginning her career in 1996, Martin held positions of increasing responsibility, starting out as an account executive for Muzicraft Sound Engineering, and then as an account manager at Norell Staffing before making the transition to agent support at TMC in 2001. From there, she excelled in providing strategic support to agents, eventually earning her the title of Agent Sales Director. She was awarded Top Channel Manager by Phone+ Magazine in both 2008 and 2009, and presented with the John D. Marsch Salesperson of the Year award for three consecutive years.

SimpleSignal Names On Call Telecom as “Partner of the Year” For Outstanding Achievement and Excellence

Donna Sudderth — Wed, 28 Mar 2012 12:00:12 +0000

March 28, 2012 (Las Vegas, NV) – SimpleSignal Inc., the premier cloud-based Unified Communications and Collaboration provider for business, today announced that On Call Telecom, a national telecom solutions provider, has earned the “Partner of the Year” award for 2011. This is the second year this award has been presented to a channel partner by SimpleSignal, the premier cloud-based Unified Communications and Collaborations provider for business.

“OnCall’s understanding of legacy TDM and vision of where SIP and the cloud are headed make them invaluable Cloud Master Agents,” said Michael Sterl, Vice President of SimpleSignal. “They’re outside-of-the-box thinkers. They recognize that video is the next voice for their customers and use this to customize true unified communications and collaboration solutions for their customers.”

On Call Telecom, headquartered in Virginia Beach, VA, has partnered with SimpleSignal for two years, selling hosted voice, but primarily leveraging the applications and customized UC&C solutions SimpleSignal offers.

“Our partnership with SimpleSignal has been an incredibly rewarding experience for our SMB and enterprise clients,” said Jon Finguerra, President of On Call Telecom. “[They] are looking for ways to integrate their distributed workforce and remote locations into a single, fully-managed solution. The SimpleSignal portfolio enables our clients to leverage the global IP and MPLS networks and their mobile computing infrastructure to provide ubiquitous voice and data integration on a worldwide basis.”

Since its inception in 2004, SimpleSignal has been providing partners with VoIP options. The industry soon began to shift to more integrated applications like audio and video conferencing. SimpleSignal recognized this opportunity to present partners with the opportunity to provide their customers more advanced solutions to include unified communications applications for presence and mobility.

“These unifying solutions, as well as the consistent roll-out of enhanced features, ensure that our partnership with SimpleSignal provides us with a distinct advantage over traditional PBX and other VAR relationships,” said Finguerra.
SimpleSignal will be presenting the award to OnCall during the Channel Partners Conference to be held at the Caesar’s Palace in Las Vegas, March 26-29.

“We are very excited for On Call’s success and congratulate them on this achievement,” stated Dave Gilbert, CEO of SimpleSignal. “They’ve gone from selling voice to one of our best sellers of video. They’re definitely a true integrator – and that’s what SimpleSignal is all about.”

Connect with SimpleSignal online:

Twitter: http://twitter.com/SimpleSignal
Facebook: http://www.facebook.com/SimpleSignal
YouTube: http://www.youtube.com/SimpleSignalTV
Blog: http://www.simplesignal.com/blog/

About On Call Telecom
On Call Telecom is a national telecom solutions provider with its headquarters located in Virginia Beach, VA. Through its relationships with over forty of the country’s leading telecom providers, On Call Telecom designs complete technology solutions for its clients encompassing their voice, video, and IP needs. On Call Telecom clients range from single location small businesses to multi-location international enterprises. For sales, call 757-802-4966 or find us on the web at www.oncalltelecom.com.

Media Contact: Donna Sudderth, donna@simplesignal.com, 949.777.5150

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SimpleSignal Launches SimpleMeetup Web Conferencing at Channel Partners Conference

Donna Sudderth — Mon, 26 Mar 2012 13:00:45 +0000

New online meeting application adds to company’s extensive platform of unified communications offerings for SMB and Enterprise users

March 26, 2012 (Las Vegas, NV) — SimpleSignal, Inc., the premier cloud-based Unified Communications and Collaboration provider for business, today announced the launch of its new web conferencing and collaboration application, SimpleMeetup, at the Channel Partners Conference in Las Vegas. SimpleSignal will be showcasing the multi-person video and web collaboration product on the expo floor, and partners will be able to see live demonstrations of capabilities in the SimpleSignal demo area, located at booth 415. This feature-rich tool will add to the company’s already extensive hosted unified communications offerings, such as HD audio conferencing and multi-point video conferencing services.

SimpleMeetup combines web collaboration with face-to-face, multi-person video and integrated audio conferencing for a media rich user experience. Providing users with a collaborative toolset, the software offers a variety of features like file sharing, whiteboards, content sharing and polling. These integrated real-time collaboration features enable users to be fully equipped for holding online meetings, giving webinars, and providing educational training and support.

“Working in a 24/7 world, we needed to simplify real time collaboration,” said Michael Sterl, Vice President at SimpleSignal. “Allowing clients to share content while on a video or voice call gives our customers the opportunity to collaborate more efficiently without even getting out of their office chair. Factor in the mobility features, and they won’t even have to leave Starbucks.”

SimpleMeetup simplifies web collaboration for SMB and enterprise customers, and provides in-depth reporting tools, including detailed meeting reports and an exclusive “Green Meter” which allows users to track emissions, travel and cost savings, which will assist in discovering the impact of web collaboration on the company’s bottom line. Integration with third-party applications, such as Outlook and Facebook, allows users to seamlessly incorporate web collaboration with CRM applications and social networks.

Other SimpleMeetup features include:

Media files & live video streaming
Closed captioning
Full end-to-end encryption

“CEO Dave Gilbert said “SimpleMeetup is just one more way that SimpleSignal simplifies and unifies all the ways a business communicates by providing our clients with a truly unified communications platform.”

Media Contact: Donna Sudderth, 949.777.5150, donna@simplesignal.com

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Tough Way to Find Out You Were Traded

Donna Sudderth — Wed, 21 Mar 2012 19:30:03 +0000

Our Voicemail2Text application is just one more way that we are helping customers communicate and collaborate. Stuck in a meeting (maybe discussing the future of your career)? No problem. With Voicemail2Text, your voicemails are transcribed and sent to your email inbox or mobile device where you can read, sort and store messages.

This service has proven to be invaluable to our customers – they LOVE it! However, we cannot guarantee that you will always be happy with the content of the messages. Tim Tebow definitely wasn’t. Check out this transcription from John Elway to Tebow about the future of his career.

Transcribed Message from (303) 670-2093
no-reply@mycloudvoice2text.com
sent: Wed 3/21/2012 11:25 AM
to: tim.tebow@broncos.com

Hello Tim Tebow, you have a voicemail from: (303) 670-2093

Transcribed message:
Hi Tim, this is John Elway, just wanted you to know you have been traded to the Jets for a 4th round draft pick. Ya, I know, we traded you for a draft pick that will be a 50/50 shot to make our new team lead by Peyton Manning next year. Oh man, I’m so excited for Peyton Manning! Can you believe we got him? Well, swing on by to the complex to pick up your gear, our equipment guy will walk you out the door. Have a good one. PEYTON MANNING AHHHH YESSSS! Sorry Tim, thought I hung up, bye.*

Brought to you by SimpleSignal’s Voicemail2Text

*This transcription is for entertainment purposes only. John Elway nor Tim Tebow have our Voicemail2Text service. Just think how much more effective their communications would be if they did!

SimpleSignal Launches New UC Offering in Voicemail2Text

Donna Sudderth — Thu, 01 Mar 2012 21:01:30 +0000

Voicemail is a way of life. Like it or not, it is something that we deal with every day.

With our new Voicemail2Text option, customers can now read their transcribed voicemails in their email! Sort, search and forward voicemails as needed all from your desktop computer, smartphone or tablet. Check out this video to learn how Voicemail2Text is helping businesses streamline their communications.

TMC Sits Down with Dave Gilbert at ITExpo in Miami

Donna Sudderth — Thu, 01 Mar 2012 20:52:45 +0000

A few weeks ago, TMC’s Carrie Schmelkin sat down with SimpleSignal’s CEO, Dave Gilbert, while he was in Miami for the 2012 ITExpo. Dave discussed some of key factors that have changed the telecommunications industry since SimpleSignal jumped into the game in 2004. According to Dave, the industry has gone from just getting voice to customers over the Internet to providing applications that truly change how businesses communicate.

Check out how SimpleSignal is moving along with this industry shift and what Dave sees for the future of unified communications.

Unified Communications Provider SimpleSignal Hires Industry Veteran Ron Ireland to Head Finance and Business Development

Donna Sudderth — Fri, 27 Jan 2012 17:00:59 +0000

Dana Point, CA – January 26, 2012 - SimpleSignal, Inc., the leading cloud-based Unified Communications and Collaboration provider for business, today announced they have hired Ron Ireland as Senior Vice President, Finance and Business Development. Ireland will have oversight of SimpleSignal’s day-to-day financial operations as well as taking a significant role in business development. He will be responsible for introducing SimpleSignal’s products to a larger indirect channel audience and for helping the company manage their rapid growth. Ireland is a proven leader in the telecom and VoIP industry, having steered a leading nationally certified reseller through several business cycles, achieving growth and profitability in every year of his tenure. This industry experience, coupled with previous positions in banking and consumer finance, add up to knowledge and competency in growth management, finance, strategic planning, and operational efficiencies.

Ireland has been actively involved in the indirect agent channel for the last 14 years. He most recently served as VP, Channel Development for GLOBALINX, a facilities-based provider of IP services to the residential and small business markets, following their acquisition of TMC Communications, a leading reseller of switchless voice and data services for the SMB market, in December of 2010. There he held the dual title of President and CFO, where he coordinated the activities of all sales, accounting, collections, HR, pricing, IT, and revenue assurance staff, and ensured performance goals were met and profit margins grew.

“I’ve admired SimpleSignal from afar for the last several years, and observed their commitment to the indirect channel and to providing a full-featured unified communications solution to both the SMB and enterprise markets as a winning strategy in today’s quickly changing communications environment,” said Ireland when asked about the move. “SimpleSignal is being recognized as one of the most innovative companies in the industry, and I’m really excited to be a part of bringing their new cloud technologies to companies small and large.”

In addition to its flagship cloud-based PBX and SIP Trunking products, SimpleSignal provides a growing suite of unified communications solutions including mobile integration, integrated voice-powered applications and cloud services like backup and storage, audio and video conferencing, call recording, and desktop collaboration tools to tens of thousands of business users throughout the United States, and was recently named to Inc 5000’s list of fastest growing private companies.

“We’re excited to have Ron join our team as we continue on our path of market leader in unified communications,” said SimpleSignal CEO Dave Gilbert. “Ron brings a diverse skill set and a lengthy list of industry connections to the table. He knows every angle of the business and he is a very welcome addition to our already talented growing team.”

Since beginning his career in 1988, Ireland held positions of increasing responsibility and leadership in the banking industry as controller and then CFO at California Thrift and Loan and Bank of Ventura before transitioning to the telecom industry, joining TMC in 1998. Ireland graduated Cum Laude with a Bachelor’s degree in Economics from Westmont College and received a Masters degree in Business Economics with a focus on Accounting from UC Santa Barbara.

About Simple
Signal SimpleSignal is a hosted PBX and cloud-based Unified Communications service provider, delivering IP phone applications and cloud-based collaboration services to tens of thousands of satisfied business users throughout the US and Canada, with a growing list of multi-office clients in many International locations. SimpleSignal has created some of the most innovative and advanced voice “mashups” in the communications industry, leveraging voice technology for Facebook, LinkedIn, and Salesforce.com, among others. SimpleSignal has offices in Denver, CO, and Dana Point, CA. Find us on the web at http://www.simplesignal.com. For sales, call 866-434-4404. Read our blog: http://www.simplesignal.com/blog/.

Media Contact: Donna Sudderth, donna@simplesignal.com, 949.777.5150

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Unified Communications Provider SimpleSignal Launches Online Data Backup Storage Solution

Donna Sudderth — Wed, 18 Jan 2012 16:51:58 +0000

SimpleSignal Backup, a new cloud-based backup, archiving and recovery service is a powerful, yet simple to use solution and comes equipped with encryption backup tools previously available only to Fortune 500 companies, but with an interface designed to be used by anyone in any size organization.

Dana Point, CA PRWEB – January 18, 2012 – SimpleSignal, Inc., the leading cloud-based Unified Communications and Collaboration provider for small and mid-sized businesses, today announced the launch of its managed online data backup and storage service, adding to the growing suite of cloud-based unified communications services.

“SimpleSignal Backup was a natural addition to our cloud offering as we have become trusted suppliers to tens of thousands of users of mission critical hosted services such as hosted PBX, HD audio and video conferencing and call recording,” said Dave Gilbert, CEO of SimpleSignal. “Because of our growing knowledge and experience with helping companies implement disaster recovery programs within their communications technologies, it became evident there was a need for an easy to set up and use, cloud-based data backup solution.”

SimpleSignal Backup provides secure, dependable online data backup and storage. Client data is stored in encrypted form using 256 bit AES encryption at two, Tier-4, SAS70 Type 2 certified, online data backup centers, located hundreds of miles apart from each other. (256-AES was approved by the United States National Security Agency (NSA) for use in encrypting the U.S. government’s documents classified “TOP SECRET”). Each data center has 24/7 monitoring and advanced security measures such as biometric controlled access as well as backup generators and redundant connections to the Internet.

“There are some major distinctions between our enterprise level backup service and the typical stand alone consumer backup products on the market,” said Michael Sterl, VP, SimpleSignal. “Their solutions are completely self-managed, while ours is a comprehensive service. Managed online data backup as a service means we help implement, set up, and constantly monitor a client’s systems to make sure data is protected at all times. In the event of a disaster SimpleSignal Backup would have data restored within a matter of hours. With a consumer product, clients have to restore all the data on their own which can take days, weeks or months. Plus we can add contingency services like local backup to an installation, which no consumer product provides.”

Some key features include:

Automatic – Backups begin automatically according to a user definable schedule.
Off-Site – All backups are sent to servers in secure off-site locations.
Custom Schedules – Backups can be scheduled to run as often as clients wish.
Scalable – No expense for new hardware when storage needs grow.
Unlimited Backup Sets – Create multiple backup sets each with their own schedule and retention setting.
Restore Files 24/7 – Recover a single file or entire system whenever needed.
Centralized Control – Manage multiple SimpleSignal Backup installations from one computer on the client’s network.
Large File Support – Backup files of any size including multi-gigabyte files.
Works in the Background – Seamlessly backup files while they are open and in use.
Bandwidth Efficient – Only the blocks of data that have changed need to be uploaded to the SimpleSignal Backup servers.

About SimpleSignal

SimpleSignal is a hosted PBX and cloud-based Unified Communications service provider, delivering IP phone applications and cloud-based services to tens of thousands of satisfied business users throughout the US and Canada, with a growing list of multi-office clients in many International locations. In addition to its flagship cloud-based PBX phone offering, SimpleSignal provides a growing suite of unified communications solutions including mobile integration, integrated voice-powered applications and cloud services like backup and storage, audio and video conferencing, call recording, and desktop collaboration tools. SimpleSignal has created some of the most innovative and advanced voice “mashups” in the communications industry, leveraging voice technology for Facebook, LinkedIn, and Salesforce.com, among others. SimpleSignal has offices in Denver, CO, and Dana Point, CA. Find us on the web at http://www.simplesignal.com. For sales, call 866-434-4404. Read our blog: http://www.simplesignal.com/blog/.

Media Contact: Donna Sudderth, donna@simplesignal.com, 949.777.5150

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