Dana Point, CA – January 26, 2012 - SimpleSignal, Inc., the leading cloud-based Unified Communications and Collaboration provider for business, today announced they have hired Ron Ireland as Senior Vice President, Finance and Business Development. Ireland will have oversight of SimpleSignal’s day-to-day financial operations as well as taking a significant role in business development. He will be responsible for introducing SimpleSignal’s products to a larger indirect channel audience and for helping the company manage their rapid growth. Ireland is a proven leader in the telecom and VoIP industry, having steered a leading nationally certified reseller through several business cycles, achieving growth and profitability in every year of his tenure. This industry experience, coupled with previous positions in banking and consumer finance, add up to knowledge and competency in growth management, finance, strategic planning, and operational efficiencies.

Ireland has been actively involved in the indirect agent channel for the last 14 years. He most recently served as VP, Channel Development for GLOBALINX, a facilities-based provider of IP services to the residential and small business markets, following their acquisition of TMC Communications, a leading reseller of switchless voice and data services for the SMB market, in December of 2010. There he held the dual title of President and CFO, where he coordinated the activities of all sales, accounting, collections, HR, pricing, IT, and revenue assurance staff, and ensured performance goals were met and profit margins grew.

“I’ve admired SimpleSignal from afar for the last several years, and observed their commitment to the indirect channel and to providing a full-featured unified communications solution to both the SMB and enterprise markets as a winning strategy in today’s quickly changing communications environment,” said Ireland when asked about the move. “SimpleSignal is being recognized as one of the most innovative companies in the industry, and I’m really excited to be a part of bringing their new cloud technologies to companies small and large.”

In addition to its flagship cloud-based PBX and SIP Trunking products, SimpleSignal provides a growing suite of unified communications solutions including mobile integration, integrated voice-powered applications and cloud services like backup and storage, audio and video conferencing, call recording, and desktop collaboration tools to tens of thousands of business users throughout the United States, and was recently named to Inc 5000’s list of fastest growing private companies.

“We’re excited to have Ron join our team as we continue on our path of market leader in unified communications,” said SimpleSignal CEO Dave Gilbert. “Ron brings a diverse skill set and a lengthy list of industry connections to the table. He knows every angle of the business and he is a very welcome addition to our already talented growing team.”

Since beginning his career in 1988, Ireland held positions of increasing responsibility and leadership in the banking industry as controller and then CFO at California Thrift and Loan and Bank of Ventura before transitioning to the telecom industry, joining TMC in 1998. Ireland graduated Cum Laude with a Bachelor’s degree in Economics from Westmont College and received a Masters degree in Business Economics with a focus on Accounting from UC Santa Barbara.

About Simple
Signal SimpleSignal is a hosted PBX and cloud-based Unified Communications service provider, delivering IP phone applications and cloud-based collaboration services to tens of thousands of satisfied business users throughout the US and Canada, with a growing list of multi-office clients in many International locations. SimpleSignal has created some of the most innovative and advanced voice “mashups” in the communications industry, leveraging voice technology for Facebook, LinkedIn, and Salesforce.com, among others. SimpleSignal has offices in Denver, CO, and Dana Point, CA. Find us on the web at http://www.simplesignal.com. For sales, call 866-434-4404. Read our blog: http://www.simplesignal.com/blog/.

Media Contact: Donna Sudderth, donna@simplesignal.com, 949.777.5150

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SimpleSignal Backup, a new cloud-based backup, archiving and recovery service is a powerful, yet simple to use solution and comes equipped with encryption backup tools previously available only to Fortune 500 companies, but with an interface designed to be used by anyone in any size organization.

Dana Point, CA  PRWEB – January 18, 2012 – SimpleSignal, Inc., the leading cloud-based Unified Communications and Collaboration provider for small and mid-sized businesses, today announced the launch of its managed online data backup and storage service, adding to the growing suite of cloud-based unified communications services.

“SimpleSignal Backup was a natural addition to our cloud offering as we have become trusted suppliers to tens of thousands of users of mission critical hosted services such as hosted PBX, HD audio and video conferencing and call recording,” said Dave Gilbert, CEO of SimpleSignal. “Because of our growing knowledge and experience with helping companies implement disaster recovery programs within their communications technologies, it became evident there was a need for an easy to set up and use, cloud-based data backup solution.”

SimpleSignal Backup provides secure, dependable online data backup and storage. Client data is stored in encrypted form using 256 bit AES encryption at two, Tier-4, SAS70 Type 2 certified, online data backup centers, located hundreds of miles apart from each other. (256-AES was approved by the United States National Security Agency (NSA) for use in encrypting the U.S. government’s documents classified “TOP SECRET”). Each data center has 24/7 monitoring and advanced security measures such as biometric controlled access as well as backup generators and redundant connections to the Internet.

“There are some major distinctions between our enterprise level backup service and the typical stand alone consumer backup products on the market,” said Michael Sterl, VP, SimpleSignal. “Their solutions are completely self-managed, while ours is a comprehensive service. Managed online data backup as a service means we help implement, set up, and constantly monitor a client’s systems to make sure data is protected at all times. In the event of a disaster SimpleSignal Backup would have data restored within a matter of hours. With a consumer product, clients have to restore all the data on their own which can take days, weeks or months. Plus we can add contingency services like local backup to an installation, which no consumer product provides.”

Some key features include:

• Automatic – Backups begin automatically according to a user definable schedule.
• Off-Site – All backups are sent to servers in secure off-site locations.
• Custom Schedules – Backups can be scheduled to run as often as clients wish.
• Scalable – No expense for new hardware when storage needs grow.
• Unlimited Backup Sets – Create multiple backup sets each with their own schedule and retention setting.
• Restore Files 24/7 – Recover a single file or entire system whenever needed.
• Centralized Control – Manage multiple SimpleSignal Backup installations from one computer on the client’s network.
• Large File Support – Backup files of any size including multi-gigabyte files.
• Works in the Background – Seamlessly backup files while they are open and in use.
• Bandwidth Efficient – Only the blocks of data that have changed need to be uploaded to the SimpleSignal Backup servers.

About SimpleSignal

SimpleSignal is a hosted PBX and cloud-based Unified Communications service provider, delivering IP phone applications and cloud-based services to tens of thousands of satisfied business users throughout the US and Canada, with a growing list of multi-office clients in many International locations. In addition to its flagship cloud-based PBX phone offering, SimpleSignal provides a growing suite of unified communications solutions including mobile integration, integrated voice-powered applications and cloud services like backup and storage, audio and video conferencing, call recording, and desktop collaboration tools. SimpleSignal has created some of the most innovative and advanced voice “mashups” in the communications industry, leveraging voice technology for Facebook, LinkedIn, and Salesforce.com, among others. SimpleSignal has offices in Denver, CO, and Dana Point, CA. Find us on the web at http://www.simplesignal.com. For sales, call 866-434-4404. Read our blog: http://www.simplesignal.com/blog/.

Media Contact: Donna Sudderth, donna@simplesignal.com, 949.777.5150

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A new case study was just released by our equipment partner Polycom featuring SimpleSignal’s cloud-hosted PBX service coupled with voice and video conferencing using Polycom’s VVX 1500. It’s a great example of how SimpleSignal provides innovative solutions for clients, collaborating with both vendor partners like Polycom and agent partners like OnCall Telecom. The case study is reproduced in its entirety below. You can also download a PDF of the case study at the end of the post.

Overview
The Dominion Group of Companies offers clients a wide range of professional services, including investment advising, trust services, wealth management, and insurance. Based in Virginia Beach, Virginia, the company has three main offices as well as independent affiliate offices in multiple locations throughout the United States. Dominion is a small but growing company, currently employing 40 people.

A recent opportunity for expansion of the trust side of the business required Dominion to branch out from its Virginia Beach headquarters, opening an office in Florida and relocating one of the firm’s principals to that location. A top priority during that transition was maintaining effective communication, despite the distance, to limit any disruption to existing client services and workflows.

It became clear that the company’s voice-only phone system would not adequately support the collaboration needs of a rapidly expanding company. This led Dominion to implement a cloud-based unified communications solution. The flexibility of this cloud-based system, provided by hosted VoIP PBX leader SimpleSignal and built using best-in-class Polycom® endpoints, has allowed Dominion to expand its market, maintain its excellent client service and cut its telecom costs.

Moving to the Cloud
“We had a great opportunity to take over an existing trust operation in Florida, but we knew that we had to find a solution that would make communication between the main Virginia office and the Florida office seamless,” explains Stuart Nesbit, operations manager for the Dominion Investment Group, LLC. “We initially thought traditional video conferencing was too complex, but today our three major offices are all connected with a Polycom/SimpleSignal solution that is extremely easy to use.”

Dominion deployed a cloud-hosted PBX from SimpleSignal that includes Polycom VVX® 1500 business media phones that combine advanced telephony, one-touch video, and integrated business applications for a seamless, lifelike experience. The VVX 1500 phones have bridged the gap among the Virginia and Florida offices by enabling video conferencing. The combination of Polycom phones and a BroadSoft BroadWorks® Platform makes initiating a video call as simple as dialing a colleague’s four-digit extension. There are no complicated IP addresses awkward dialing patterns.

“Part of the challenge when you have multiple office locations is missing important visual cues when you’re communicating over the phone instead of in person,” says Nesbit. “With the Polycom VVX business media phone, I can simply dial the four-digit extension of our Managing Partner in Florida and see him face to face. The VVX solution has made life easier for us by making it feel like we’re all in the same office.”

A Solid Solution
Dominion has been impressed with the products and services provided by SimpleSignal. “The initial installation went smoothly, SimpleSignal worked very well with our internal IT person, and the technical support has been fantastic,” Nesbit recounts.

Michael Sterl, vice president of SimpleSignal, describes the advantages of a cloud-based solution, particularly for small businesses like Dominion. “This solution allows Dominion to focus on its core competencies because the ongoing maintenance is minimal and doesn’t require someone internally to manage it. It is also a solution that will scale with them as the company grows.”

Nesbit reports that the Polycom VVX 1500 phones are easy to use and describes the sound quality enabled by Polycom HD Voice™ technology as “amazing.” Nesbit also appreciates that call recording is integrated into the phone system, instead of being purchased from a third party.

Improved Communication
Nesbit highly recommends a cloud-based unified communications solution. “For small businesses, flexibility is key. I can easily add phone numbers whenever I need them, and when I’m working from home, I am connected to the network and instantly video enabled. And from a client perspective, it’s seamless. They can call the Virginia Beach office and be transferred to the Florida office, no need to dial a number in Florida.”

“The VVX 1500 solutions have allowed us to continue our personal client relationships despite having staff in remote locations,” says Nesbit. “Our Managing Partner in the Florida office uses our “virtual meeting rooms” to maintain his client relationships. His Virginia-based clients simply come into the Virginia Beach office and connect with him over video.”

The Polycom – SimpleSignal cloud solution is also saving money for Dominion. Monthly phone service costs have been reduced and it has made the frequent seminars the company holds more economical. No matter where the company is holding a seminar, Nesbit can easily provide a local phone number for participants who are joining the audio conference.

Future Plans
Nesbit sees adding more Polycom VVX 1500 solutions to the network and he encourages all of the company’s independent affiliate offices to pursue cloud-based unified communications.

“It’s been a wonderful system. I never knew it would be as simple as dialing someone’s telephone number to communicate with them over video. We wanted seamless communication no matter where we were and we achieved that,” Nesbit concludes.

Download Dominion CaseStudy

SimpleSignal ranks #69 within the telecommunications category and was acknowledged for its 115% growth over a three-year period, from 2007 to 2010.

Dana Point, CA – SimpleSignal, Inc., the leading cloud-based Unified Communications and managed services provider for small and mid-sized businesses, has been named to the prestigious 2011 Inc. Magazine annual 500/5000 list of the fastest-growing private companies in the U.S. SimpleSignal joins Spirit Airlines, television maker Vizio, Honest Tea, Dunkin Donuts and Metrokane, makers of the Rabbit corkscrew, among other prominent brands featured on this year’s list.

SimpleSignal, having earned the position of 2166 among 5,000 companies overall and #69 within the telecommunications category, was acknowledged for its 115% growth over a three-year period, from 2007 to 2010.

In addition to its flagship cloud-based PBX phone offering, SimpleSignal provides a growing suite of unified communications solutions including mobile integration, integrated voice-powered applications and cloud services like backup and storage, audio and video conferencing, call recording, and collaboration tools to its tens of thousands of business users throughout the United States.

“It’s a known fact that SMBs are adopting IP communications at an ever-increasing rate, said Dave Gilbert, SimpleSignal’s founder and CEO. “But I believe being named to the Inc. 5000 list is more of a testament to our employees’ commitment to customer service, teamwork and continuous innovation. In an industry where hosted phone service providers are becoming commoditized, this award is a reassurance that our hard work and innovation is paying off.”

“Now, more than ever, we depend on Inc. 500/5000 companies to spur innovation, provide jobs, and drive the economy forward. Growth companies, not large corporations, are where the action is,” said Inc. Magazine Editor Jane Berentson.

About Inc. Magazine

Founded in 1979 and acquired in 2005 by Mansueto Ventures LLC, Inc. (www.inc.com) is the only major business magazine dedicated exclusively to owners and managers of growing private companies that delivers real solutions for today’s innovative company builders. With a total paid circulation of 710,106, Inc. provides hands-on tools and market-tested strategies for managing people, finances, sales, marketing, and technology. Visit us online at www.inc.com.

About SimpleSignal?SimpleSignal is a hosted PBX and cloud-based Unified Communications service provider. SimpleSignal provides IP phone applications and cloud-based services to tens of thousands of satisfied business users throughout the US and Canada, with a growing list of multi-office clients in many International locations. SimpleSignal has created some of the most innovative and advanced voice “mashups” in the communications industry, leveraging voice technology for Facebook, LinkedIn, and Salesforce.com, among others. SimpleSignal has offices in Denver, CO, and Dana Point, CA. Find us on the web at http://www.simplesignal.com. For sales, call 866-434-4404. Read our blog: http://www.simplesignal.com/blog/.

Dana Point, CA (May 23, 2011) — SimpleSignal Inc., a leading hosted PBX and Unified Communications service provider for business, today announced its mobile integrated suite of Unified Communication and Collaboration (UC&C) services, known as SimplyMobile, is now optimized for smartphones and tablet devices over high speed 4G and LTE data networks. The upgraded service will be branded as SimplyMobileX4G.

“The 4G wireless data pipe is emerging as the ‘new last mile,’” said SimpleSignal’s CEO, Dave Gilbert. “By leveraging this wireless connection, businesses are untethered from ethernet and can now seamlessly converge mobile devices with the fixed phones on their desks.”

SimplyMobileX4G’s mobile suite includes:

• Call Center capabilities, including video calling
• Instant Messaging and Presence, smartphone and tablet access to business contacts from an integrated corporate directory, as well as mobile presence & location indicators
• Web collaboration capabilities, including: desktop sharing; the ability to initiate, manage, control and participate in meetings from a smartphone or tablet; video-calling; and conferencing anytime, anywhere, from any mobile device

“The world of business communications is changing quickly,” continued Gilbert. “We’ve moved from one-to-one voice communication to multiple ways to communicate from anywhere, using any device. Businesses are turning to us to unify those methods, make them secure and embrace the social nature of business communication. We call that Unified Communication and Collaboration (UC&C). Now it can all be taking place in a wireless environment.”

SimpleSignal, known as an early innovator in the Unified Communications space, has leaped ahead of their competitors by optimizing their network to work seamlessly with the emerging LTE (long-term evolution) networks.

“Business people want the freedom to use whatever device they deem best to communicate at that moment in both their personal and business lives,” said Michael Sterl, VP of SimpleSignal. “They also want the ability to use rich media like streaming video and video conferencing within their business communication solution whether they are at their desk or out and about. SimplyMobileX4G is the next major step in the evolution of fully-integrated mobile communications capabilities.”With SimplyMobileX4G fully integrated with SimpleSignal’s hosted PBX and cloud- based UC&C platform (featuring HD voice audio conferencing, multi-point video conferencing, call recording and more), enterprises can leverage the most advanced communications technology available at any price, all for an affordable monthly fee per user, and easily scale up or down as business needs change.

“Customers pay only for what they use rather than enduring large software costs for unneeded capacity and servers they have to maintain and upgrade,” said Gilbert. “This is the promise of the cloud. Own less, Do more.”

Connect with SimpleSignal online:

Twitter: http://twitter.com/SimpleSignal

Facebook: http://www.facebook.com/SimpleSignal

YouTube: http://www.youtube.com/SimpleSignalInc

Blog: http://www.simplesignal.com/blog/

About SimpleSignal

SimpleSignal is a hosted PBX and cloud-based Unified Communications and Collaboration network service provider. SimpleSignal provides IP phone applications and services to tens of thousands of satisfied business users throughout the US and Canada, with a growing list of multi-office clients in many International locations. SimpleSignal has created some of the most innovative and advanced voice “mashups” in the communications industry, leveraging voice technology for Facebook, LinkedIn, and Salesforce.com, among others. SimpleSignal has offices in Englewood, CO, and Dana Point, CA. Find us on the web at http://www.simplesignal.com. For sales, call 866-434-4404.

Completely outsourced service requires no equipment on the customer’s premise.

Reporting Dashboard for Call Recording

Dana Point, CA (PRWEB) July 14, 2010 – SimpleSignal Inc., a leading hosted PBX and Unified Communications service provider for small and mid-sized businesses, today announced the launch of a full-featured, hosted call-recording solution.

The call recording application features on-demand and blanket recording accompanied by an intuitive, web-based, playback and retrieval interface. This solution allows any sized business using SimpleSignal’s hosted PBX system to add call recording capabilities without tying up capital in hardware or software. And the affordable service can be requested and provisioned in a matter of a few days, not weeks or months.

Businesses of all types and sizes are realizing the need for call recording to remain compliant with regulatory issues and for legal protection. Insurance adjusters, lawyers, healthcare providers, financial services, and call centers are just a few of the many users seeking to improve the quality of customer interactions and reduce liability. There are also efficiencies gained with call recording for improving everyday business processes like keeping track of sales conversations and customer/technical support resolution.

Benefits of SimpleSignal’s hosted call recording solution:

* Seamless integration with SimpleSignal’s Hosted PBX
* Provide proof of compliance with legal and regulatory requirements
* Avoid costly disputes by archiving recorded calls for future proof
* Customize call recording to when and where your needs require
* Evaluate successes and failures for continuous improvement and training opportunities
* Access and playback recorded calls via an easy-to-use, secure Web interface
* Supervise/monitor calls that are in progress from anywhere, using the same easy-to-use, Web interface

“Call recording has become a growing requirement for many hosted PBX customers and prospects,” said Dave Gilbert, CEO of SimpleSignal. “The addition of this fully integrated solution is an exciting addition to our full range of hosted unified communications offerings, continuing our commitment to provide our customers with powerful but affordable solutions for all their communications needs.”

For more information on SimpleSignal’s hosted call recording service, visit http://www.simplesignal.com/call_recording.php or call 866-434-4404 for a live demo.

About SimpleSignal SimpleSignal is a hosted PBX and cloud-based Unified Communications service provider.  SimpleSignal provides IP phone applications and services to tens of thousands of satisfied business users throughout the US and Canada, with a growing list of multi-office clients in many International locations. SimpleSignal has created some of the most innovative and advanced voice “mashups” in the communications industry, leveraging voice technology for Facebook, LinkedIn, and Salesforce.com, among others. SimpleSignal has offices in Englewood, CO, and Dana Point, CA. Find us on the web at http://www.simplesignal.com. For sales, call 866-434-4404. Read our blog: http://www.simplesignal.com/blog/.

Three Ascent Award finalists chosen for best representing the Colorado spirit of innovation, growth, and drive in telecommunications.

ENGLEWOOD, CO  (PRWEB) Wednesday, April 14, 2010 — SimpleSignal Inc., a Colorado and California-based hosted PBX and Unified Communications service provider for small and mid-sized businesses, was selected as one of three finalists out of hundreds of possible candidates for the first ever Ascent Award by Communications Technology Professionals (CTP), Colorado’s premier association for communication industry professionals.  The award ceremony was held last Thursday night at The Brown Palace Hotel in Denver, CO.

“SimpleSignal’s selection as a finalist for this award says a lot about where the telecom industry is going…the playing fields are being leveled”, said Dave Gilbert, Founder and CEO of SimpleSignal.  “What was once a playing field only for the billion dollar telecom giants is now accessible to a scrappy entrepreneur with a dream, a great team and a willingness to work hard.  SimpleSignal is out there providing business customers with productivity-enhancing products and services that weren’t even available just a few years ago.  That’s a testament to what is happening because of cloud technology.  It’s an exciting time to be in this business!”

“It was nearly impossible to pick a winner from our top three finalists”, said Joshua Holmberg, President of CTP.  “While SimpleSignal didn’t end up taking the top spot for the award, we were impressed that a smaller company with under $10 million in sales was chosen along with heavily-funded peers like Cricket Communications and Open Range Communications from among hundreds of candidates that were screened and interviewed.  Each finalist was in very different verticals and each one was unique in its approach to the marketplace.  We considered all three finalists as winners.”  (Open Range received the Ascent Award)

The Ascent Award was to be given to the firm that best represented the Colorado spirit of innovation, growth and drive in telecommunications and is poised to make a near-term impact on the industry.  Ascent nominees were selected based on assorted criteria and offered for voting from CTP associates. The company must have exhibited exceptional inspiration or insight in at least two of these areas: (a) new technology, (b) changing business models, (c) new products and/or (d) new customers or marketplace; The company must have made or will in the immediate future make a meaningful impact on the communications industry; The company must have a significant presence in Colorado; The company should embody the spirit of the Ascent Award showing energy, focus, growth, drive and innovation furthering communications technology.

“SimpleSignal was chosen by CTP for several reasons, but in a nutshell, they embodied the spirit of what we want this award to be about,” said Joshua Holmberg.  “Their core business model is based on embracing new disruptive voice and cloud technologies and making them accessible to their customers.  For the last five years they’ve been delivering innovations to the marketplace like voice applications and mashups, desktop integration, and cooperating and peering within the telecom community.  Plus they’ve done it as a growing service provider, delivering dependable hosted IP voice service to business customers day-in and day-out.  That’s impressive for any size company.”

Larry Nelson of W3W3 Internet Radio interviewed SimpleSignal CEO Dave Gilbert. You can listen to the audio interview here.

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Breakthrough service enables high-quality multi-party video conferencing for any company

Las Vegas, NV (PRWEB) March 2, 2010 — SimpleSignal, a leading service provider of hosted business telephone solutions for small and medium sized businesses, and Vidtel, an innovative video conferencing service provider, announced at Channel Partners Conference in Las Vegas their distribution agreement to market Vidtel’s Hosted Multi-Point Video Conferencing Service to SimpleSignal’s hosted unified communications customers.

Polycom VVX 1500 With Vidtel-SimpleSignal Multi-Point Video Conference

Today, very few small-to-medium-sized enterprises have sufficient in-house resources for business-grade multi-point video conferencing. The video conferencing equipment required is too resource-intensive for all but the largest enterprises. SimpleSignal and Vidtel have partnered to deliver a hosted solution that even the smallest enterprises will find accessible. With this outsourced solution, SMBs have no need to acquire additional expensive infrastructure to initiate an ad hoc multi-party video conferencing call.

“SimpleSignal is well-recognized as a visionary service provider in the hosted voice market, often the first to roll out new applications and products to its SMB customers. We are excited to help fulfill SimpleSignal’s objective of bringing simplified unified communications to SMBs of all sizes with our multi-point video conferencing service,” said Scott Wharton, CEO of Vidtel.

Vidtel’s multi-point video conferencing service integrates with SimpleSignal’s BroadSoft® BroadWorks® application server with Vidtel’s video conferencing service and Polycom® VVXTM 1500 business media phones. The service enables three or more VVX 1500s to connect via a simple dial-in number for instant multi-way video conferencing.

“This new offer is nothing short of revolutionary. Now small to medium-sized businesses have no need for an extensive video conferencing system – a few people with a video phone can now easily dial a regular number to be connected. Previously, only point-to-point calling was realistic on these devices. This service also advances unified communications, seamlessly integrating video conferencing with our hosted VoIP service and amplifying the value of SimpleSignal’s hosted VoIP offer. We’re excited to be delivering this service with Vidtel, a cutting-edge video conferencing service provider,” said Dave Gilbert, SimpleSignal’s CEO.

SimpleSignal will begin offering the Multi-Point Video Conferencing service developed by Vidtel to customers beginning in Q2 2010.

About SimpleSignal
SimpleSignal is a facilities-based hosted PBX and Unified Communications service provider that also offers SIP Trunking services, advanced Voice Apps and Polycom IP Phone equipment. The company is one of the top BroadSoft switches in the U.S., providing IP Phone applications and services to thousands of satisfied customers throughout the U.S. and Canada, with a growing list of multi-office clients in many international locations. SimpleSignal dependably provisions off-net, which means that customers can bring their own bandwidth and still use the SimpleSignal Hosted PBX system without overhauling their entire IP infrastructure. SimpleSignal, Inc. is located at 34232 Pacific Coast Highway, Dana Point, CA 92629. Find us on the web at http://www.simplesignal.com. For sales, call 866-434-4404. Read our blog: http://www.simplesignal.com/blog/.

About Vidtel
Vidtel is an innovative video conferencing service provider. Our open, inter-enterprise video conferencing network service provides compatibility between a diverse set of business-grade video endpoints at enterprises worldwide. Vidtel enables even small and medium enterprises to experience the productivity of secure, high-quality video conferencing with partners, suppliers and customers around the world. Vidtel’s Video Conferencing Directory enables any video user to find another and to easily connect. Vidtel is located in the heart of Silicon Valley in Mountain View, CA and at http://www.vidtel.com.

New Conference Deck Uses HD Audio Codec G.722 to Provide Stunning HD Audio Quality Integrated With SimpleSignal’s Unified Communications Service

Dana Point, CA (PRWEB) March 1, 2010 — SimpleSignal Inc., a leader in hosted business telephone solutions for small and medium sized businesses, today announced the addition of an HD Voice Conference Bridge solution to its growing list of hosted PBX calling features and voice apps. The company’s new conferencing service allows up to 100 callers to participate in unlimited HD audio conference calls for one flat rate of $29 per month, with volume discounts available.

“SimpleSignal’s goal is to continually make business communications easier and more accessible to our clients, and this affordable, high quality conference bridge is a linchpin to providing a comprehensive unified communications service,” said Dave Gilbert, CEO of SimpleSignal. “And with true HD voice quality our clients can enjoy conference calls that sound like you’re all in the same room, even when talking across the country.”

SimpleSignal keeps costs low by eliminating toll-free access to the conference bridge. With most business phone users nationwide on unlimited long distance calling plans, toll free service becomes a potentially redundant, unnecessary expense.

Although any user with a phone connection may call into SimpleSignal’s conference bridge, HD Audio sound is what really takes conference calling to another level. SimpleSignal uses the HD Audio Codec, G.722, which doubles the sample rate and the high and low frequency rate, with no noticeable latency, delivering a more natural conversation, with better clarity to discriminate between letters “S” and “F” or “P” and “T”. To take advantage of this technology users must be on the SimpleSignal network with a Polycom HD Voice IP phone or equivalent (legacy phone systems don’t support the G.722 codec). While this might limit the broad enjoyment of HD Audio conference calling at this point, the biggest beneficiaries of the HD quality will be SimpleSignal clients with multiple office locations that use a conference bridge as a regular part of their business process.

SimpleSignal’s HD Conference Bridge provides a full feature set including:

• Reservationless conference start, meaning your bridge is active and ready 24/7 without scheduling
• 100 participant capacity
• Entry/exit notification using chimes or recorded names
• Self muting
• Conference termination by the host (useful when you have back to back conference calls)
• Participant count
• Private roll call, meaning participants can hear a private playback of the recorded names still active on the call
• Multiple hosts
• Touchtone suppression
• Security lock which prevents new callers from joining the active call
• Keypad commands which easily and intuitively modify any of the settings during a call

SimpleSignal’s unlimited flat rate of $29 per month for up to 100 participants is extremely competitive for any size business, competing strongly with per minute plans that can cost businesses thousands of dollars per year with or without toll-free access.

About SimpleSignal
SimpleSignal is a Cloud-based (also known as Hosted PBX) Unified Communications service provider that also offers SIP Trunking services, advanced Voice Apps and Polycom IP Phone equipment. The company is one of the top BroadSoft switches in the U.S., providing IP Phone applications and services to thousands of satisfied customers throughout the U.S. and Canada, with a growing list of multi-office clients in many international locations. SimpleSignal dependably provisions off-net, which means that customers can bring their own bandwidth and still use the SimpleSignal Hosted PBX system without overhauling their entire IP infrastructure.  SimpleSignal, Inc. is located at 34232 Pacific Coast Highway, Dana Point, CA 92629. Find us on the web at http://www.simplesignal.com. For sales, call 866-434-4404. Read our blog: http://www.simplesignal.com/blog/.

Users can control Hosted PBX phone features from the desktop without accessing a web portal. The SimpleSignal Call Control Toolbar enables SMBs to take advantage of productivity enhancing VoIP features.

Dana Point, CA (PRWEB) October 26, 2009 — Voice over IP (VoIP) technology innovations have endowed today’s business phone systems with advanced features and tools that can radically enhance and simplify communications–but many users don’t take advantage of them. Today SimpleSignal introduced its Call Control Toolbar, a breakthrough application that makes advanced VoIP calling features easier and more convenient to use.

Hosted PBX carriers provide access to their IP phone features through a web browser or web portal, which requires that users log in, enter a password and risk losing track of their portal page URL. In contrast, SimpleSignal’s Call Control Toolbar is an elegant, Adobe Air-based application that floats anywhere on a user’s desktop for instant access to a range of calling feature controls. The Call Control Toolbar does not require users to launch a web browser.

“One of the biggest challenges we discovered in our customer research was that our Hosted PBX customers were not using incredibly efficient calling features like simultaneous ring, remote office and voice messaging, or even more basic functions such as speed dial,” said Dave Gilbert, founder and president of SimpleSignal, “either because they didn’t know how or didn’t want to be bothered with logging into a web portal to set up or change their IP phone settings.

“The SimpleSignal Call Control Toolbar eliminates these hassles for users,” Gilbert continued. “The controls are user-friendly and always available in the background on a user’s desktop, so it’s easy to make quick, on-the-fly changes to IP phone settings. ”

The SimpleSignal Call Control Toolbar also features call notification screen pops. When a user receives an incoming call, a small window pops up at the bottom of the user’s computer screen with complete caller ID information. Users can also answer the call directly from the screen pop.

The Call Control Toolbar is provided free of charge for SimpleSignal’s Hosted PBX customers.

SimpleSignal will unveil the Call Control Toolbar to the industry during a workshop at BroadSoft Connections 2009: Voice & Vision, October 25 – 28, at The Phoenician in Scottsdale, Arizona.

Features that can be managed by the toolbar include:

•    Simultaneous Ring (http://www.simplesignal.com/feat_Simultaneous-Ring.php) for up to six numbers
•    Remote Office, which displays your office number on caller ID regardless of which phone is being used
•    Outbound Dialing by entering the phone number or copying and pasting into Toolbar window
•    Speed Dial for six numbers
•    Sequential Ring for up to six numbers
•    Voice Messaging Control (http://www.simplesignal.com/feat_Visual-Voicemail.php), including email notifications and transfer upon dialing “0″
•    Call Forwarding Always
•    Call Forwarding Busy
•    Call Forwarding No Answer
•    Do Not Disturb

For more information about the Call Control Toolbar, go to SimpleSignal.com/toolbar.

About SimpleSignal
SimpleSignal is a Cloud-based (also known as Hosted PBX) Unified Communications service provider that also offers SIP Trunking services, advanced Voice Apps and Polycom IP Phone equipment. The company is one of the top BroadSoft switches in the U.S., providing IP Phone applications and services to thousands of satisfied customers throughout the U.S. and Canada, with a growing list of multi-office clients in many international locations. SimpleSignal dependably provisions off-net, which means that customers can bring their own bandwidth and still use the SimpleSignal Hosted PBX system without overhauling their entire IP infrastructure.  SimpleSignal, Inc. is located at 34232 Pacific Coast Highway, Dana Point, CA 92629. Find us on the web at www.simplesignal.com. For sales, call 866-434-4404. Read Dave Gilbert’s Blog: http://www.simplesignal.com/blog/.

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