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	<title>www.simplesignal.com &#187; Cloud Telephony</title>
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	<link>http://www.simplesignal.com/blog</link>
	<description>SimpleSignal Blog</description>
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		<title>Apple&#8217;s iPad and SimpleSignal Work Great Together</title>
		<link>http://www.simplesignal.com/blog/2010/07/apples-ipad-and-simplesignal-work-great-together/</link>
		<comments>http://www.simplesignal.com/blog/2010/07/apples-ipad-and-simplesignal-work-great-together/#comments</comments>
		<pubDate>Mon, 26 Jul 2010 17:39:55 +0000</pubDate>
		<dc:creator>Dave Gilbert</dc:creator>
				<category><![CDATA[Cloud Telephony]]></category>
		<category><![CDATA[Hosted PBX]]></category>
		<category><![CDATA[Cloud Hosted PBX]]></category>
		<category><![CDATA[Conferencing]]></category>
		<category><![CDATA[Features]]></category>
		<category><![CDATA[Hosted Unified Communications]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[Mobility]]></category>
		<category><![CDATA[Remote Office]]></category>
		<category><![CDATA[UCaaS]]></category>
		<category><![CDATA[Voice Apps]]></category>
		<category><![CDATA[Voice Integration]]></category>

		<guid isPermaLink="false">http://www.simplesignal.com/blog/?p=366</guid>
		<description><![CDATA[I&#8217;m calling you from my iPad at 30,000 feet. This could be how you start your next phone call.
Apple’s iPad doesn’t technically offer the ability to make phone calls, but SimpleSignal has figured out a way to make the iPad talk using our virtual PBX technology.  And now that Wi-Fi is being offered by most of the major [...]]]></description>
			<content:encoded><![CDATA[<p></p><div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fwww.simplesignal.com%2Fblog%2F2010%2F07%2Fapples-ipad-and-simplesignal-work-great-together%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fwww.simplesignal.com%2Fblog%2F2010%2F07%2Fapples-ipad-and-simplesignal-work-great-together%2F" height="61" width="51" /></a></div><p><a href="http://www.simplesignal.com/blog/wp-content/uploads/2010/07/ipad-phone.jpg"><img class="alignright size-full wp-image-367" title="ipad-phone" src="http://www.simplesignal.com/blog/wp-content/uploads/2010/07/ipad-phone.jpg" alt="iPad SimpleSignal Phone" width="262" height="174" /></a>I&#8217;m calling you from my iPad at 30,000 feet. This could be how you start your next phone call.</p>
<p>Apple’s iPad doesn’t technically offer the ability to make phone calls, but SimpleSignal has figured out a way to make the iPad talk using our virtual PBX technology.  And now that Wi-Fi is being offered by most of the major airlines for longer flights you can do VoIP over Wi-Fi just about anywhere, on the ground or in the air.</p>
<p>SimpleSignal is constantly looking for ways to increase its ability to offer our customers the opportunity to work and communicate anywhere, any time. Now mobile workers can manage work calls through the “cloud” so they can make and receive phone calls from anywhere in the world from the coolest mobile device to hit the market&#8230;Apple’s iPad.  As a matter of fact, you can use any Internet-connected device, including cell phones and computers, as if the call were going through your office line. You can also start a phone call on one device and seamlessly transfer it to another device mid-call. How does this work? Let&#8217;s say you are on a conference call at your desk. But it&#8217;s 6 PM and you have to go pick up the kids at soccer. Just press *11 on your SimpleSignal office phone system and you can transfer that call to your cell or iPad and you are off and running. Seamlessly the call is transferred from the office LAN onto the cellular network. That&#8217;s voice engineering magic!</p>
<p>The iPad has an excellent speaker microphone making the iPad perfect for conference calls. People can remotely dial into a meeting even if the room it is in doesn’t have a conference calling system.  The app is still in its early stages, but once iPads have the ability to perform multiple tasks at once, as Apple just started allowing on the iPhone, it could become an ideal device for looking at slides, or manipulating shared documents while simultaneously taking a call.</p>
<p>It&#8217;s all part of our effort to make our voice technology work for business. We say that we&#8217;ve developed a phone system that works for you. It &#8220;gets&#8221; you. It knows how you want to work. It knows who you want to let through to you and who you&#8217;d rather push to your voicemail and deal with later. It knows when you are available or when that call can go to your assistant or co-worker.</p>
<p>By enabling the iPad for voice, Simplesignal gives its clients yet another option for fielding their phone calls. Besides, it has a very high &#8220;cool factor&#8221;.  Amaze (or annoy) your friends on your next flight!</p>
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			<wfw:commentRss>http://www.simplesignal.com/blog/2010/07/apples-ipad-and-simplesignal-work-great-together/feed/</wfw:commentRss>
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		<item>
		<title>Making the Switch to a Cloud Based Telephone System</title>
		<link>http://www.simplesignal.com/blog/2009/07/making-the-switch-to-a-cloud-based-telephone-system/</link>
		<comments>http://www.simplesignal.com/blog/2009/07/making-the-switch-to-a-cloud-based-telephone-system/#comments</comments>
		<pubDate>Mon, 06 Jul 2009 17:52:07 +0000</pubDate>
		<dc:creator>Dave Gilbert</dc:creator>
				<category><![CDATA[Cloud Telephony]]></category>
		<category><![CDATA[Hosted PBX]]></category>
		<category><![CDATA[Cloud Hosted PBX]]></category>
		<category><![CDATA[HD Voice]]></category>

		<guid isPermaLink="false">http://www.simplesignal.com/blog/?p=54</guid>
		<description><![CDATA[This past year or so will go down in history as some of the most economically challenging times in the history of America. And&#8230; we are not yet out of it. To survive, businesses of all types are trying to reduce expenses and strive for profitability. The ones that survive will be lean and strong. [...]]]></description>
			<content:encoded><![CDATA[<p></p><div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fwww.simplesignal.com%2Fblog%2F2009%2F07%2Fmaking-the-switch-to-a-cloud-based-telephone-system%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fwww.simplesignal.com%2Fblog%2F2009%2F07%2Fmaking-the-switch-to-a-cloud-based-telephone-system%2F" height="61" width="51" /></a></div><p style="text-align: left;"><span><a href="http://www.simplesignal.com/blog/wp-content/uploads/2009/07/Cloud-Telephony.png"><img class="size-full wp-image-149 aligncenter" title="Cloud Telephony" src="http://www.simplesignal.com/blog/wp-content/uploads/2009/07/Cloud-Telephony.png" alt="" width="444" height="194" /></a>This past year or so will go down in history as some of the most economically challenging times in the history of America. And&#8230; we are not yet out of it. To survive, businesses of all types are trying to reduce expenses and strive for profitability. The ones that survive will be lean and strong. They will have learned to do more with less. They will have sought out every available tool to increase sales and decrease costs. However, many of these tools are capital-intensive and capital is expensive and hard to come by.</span></p>
<p>A &#8220;cloud&#8221; or &#8220;hosted&#8221; telephone system offers affordable, trusted, reliable and flexible cloud based telephone systems that deliver dramatic leaps in productivity and profitability. What is the &#8220;cloud&#8221;? In computer network diagrams, a cloud graphic is used to depict the &#8220;web&#8221; or the &#8220;internet&#8221;. Our telephone system has it&#8217;s core in our secure data centers, not in your office and is connected over the web not telephone wires. This relieves your enterprise from the capital investment and the burdens and risk of running your own communications equipment. Businesses that have partnered with the SimpleSignal cloud now have a game-changing, VoIP communication features that create an opportunity to grow sales, cut their telephone bill, and improve their voice quality. Businesses of all sizes are finding our value proposition to be compelling as evidenced by our rapid success and growing subscriber base.</p>
<p>In the past, to have features like ours at work in your business it meant you&#8217;d need to make a big upfront investment. Not today. Not in times like these. A cloud based telephone system provides an easy, scalable, and reliable way to provide business enhancing features without needing to make big and risky upfront investments.</p>
<p><strong>Explore our features to maximize your benefits</strong></p>
<p><span>Our platform of products &amp; services helps thousands of businesses achieve greater productivity every day—without requiring costly new phone equipment or changes to business processes. Our full range of features is available to your business anytime, anywhere and from any phone. Our software integration means that you can click to call right out of the programs you work out of all day. </span></p>
<p><strong>Grow your business from anywhere on one platform</strong></p>
<p><span>Our cloud telephone system works with all your devices. You can be connected to your business network no matter if you or your co-workers are talking on an analog line, a cellular phone  or an IP softphone or land line. Even if they are separated by oceans and time zones they are all on the same telephone system and have access to the same feature set.</span></p>
<p><strong>Cut your costs</strong></p>
<p><span>Many business have experienced cost savings greater than 50% when changing over to our service. In addition, there is far less capital outlay when there is no system to buy, no PBX equipment to install or maintain, no dedicated electrical circuits, no risk of obsolescence and no risk of out growing the system as your business recovers and grows. </span></p>
<p><strong>Flexible pricing</strong></p>
<p><span>Our service is affordable with pay-as-you-go small monthly fees that can fit any budget. No long-term contracts required, and we give you a 30-Day Money Back Guarantee</span></p>
<p><strong>Improve your voice quality</strong></p>
<p><span>SimpleSignal&#8217;s Hosted telephone system is a HD voice, high capacity carrier-class computer platform. </span></p>
<p><strong>So easy to use</strong></p>
<p><span>Our phones are shipped to you pre-configured. Plug them into the ethernet and in just minutes you&#8217;re talking on net. Our unique business communication solution allows you to update settings on the fly. Need help? We are always just a phone call away, ready to support you.</span></p>
<p><span>Bottom line? A telephone system that is controlled in the cloud can make your phone system do more.</span></p>
<p><span>Contact us and tell us about your business—chances are that our sales consultants have worked with someone in your industry in the past and we can help you use our technology to design a better business process using today&#8217;s communications technology. </span></p>
]]></content:encoded>
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		<title>Who is the Starbucks of Telecom?</title>
		<link>http://www.simplesignal.com/blog/2009/06/who-is-the-starbucks-of-telecom/</link>
		<comments>http://www.simplesignal.com/blog/2009/06/who-is-the-starbucks-of-telecom/#comments</comments>
		<pubDate>Sat, 20 Jun 2009 17:18:02 +0000</pubDate>
		<dc:creator>Dave Gilbert</dc:creator>
				<category><![CDATA[Cloud Telephony]]></category>
		<category><![CDATA[Hosted PBX]]></category>
		<category><![CDATA[Call Swap]]></category>
		<category><![CDATA[Click to Call]]></category>
		<category><![CDATA[Cloud Hosted PBX]]></category>
		<category><![CDATA[Features]]></category>
		<category><![CDATA[HD Voice]]></category>
		<category><![CDATA[Simultaneous Ring]]></category>
		<category><![CDATA[Unified Messaging]]></category>

		<guid isPermaLink="false">http://www.simplesignal.com/blog/?p=39</guid>
		<description><![CDATA[I was reading a blog by Peter Radizeski of RAD-INFO, where he makes a good point that all business hosted VoIP providers need to pay attention to: &#8220;No process, no standardization, no infrastructure = no chance of making money, on something that is a red ocean to begin with.&#8221;  What&#8217;s a &#8220;red ocean&#8221;? A bloody [...]]]></description>
			<content:encoded><![CDATA[<p></p><div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fwww.simplesignal.com%2Fblog%2F2009%2F06%2Fwho-is-the-starbucks-of-telecom%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fwww.simplesignal.com%2Fblog%2F2009%2F06%2Fwho-is-the-starbucks-of-telecom%2F" height="61" width="51" /></a></div><div><span style="font-family: Helvetica;">I was reading a blog by Peter Radizeski of RAD-INFO, where </span><span style="font-family: Helvetica;"><span style="font-size: small;">h</span><span style="font-size: small;">e</span><span style="font-size: small;"> </span></span><span><span><span><span style="font-family: Helvetica;">makes</span></span></span><span><span style="font-family: Helvetica;"> a good point that all business hosted VoIP providers need to pay attention to: &#8220;No process, no standardization, no infrastructure = no chance of making money, on something that is a red ocean to begin with.&#8221;  What&#8217;s a &#8220;red ocean&#8221;? A bloody marketplace built on price, not value. He suggests that a SIP provider &#8220;Develop business processes that can be replicated at decreasing marginal cost, standardize.&#8221; That at least helps when you live in a Red Ocean.</span></span></span></div>
<div><span style="font-family: Helvetica;"><br />
Is the red ocean where we live? Not me. Not </span><span style="font-family: Helvetica;"><a href="http://www.simplesignal.com">SimpleSignal</a></span><span style="font-family: Helvetica;">. Sure, telecom has always been a commodity but now there is new opportunity for differentiation and innovation like never before in history. So who is really doing that? Who has the makings of creating the Starbucks of Telecom? What business hosted VoIP provider is it? Alex Balashov suggests that it is &#8221;Ifbyphone, Callfire, and various niche call center and dialer vendors.&#8221; Certainly these companies offer a value add on in a niche way. However, who is providing the dial-tone to the enterprise while delivering a communications experience? (SimpleSignal is!). Peter went on to name quite a list of stuff I think makes a truly remarkable hosted IP PBX system. The list is always changing because of our commitment to innovation but this is what we have to sell now:</span></div>
<ul>
<li><span style="font-family: Helvetica;"><a href="http://www.simplesignal.com/polycom.php">HD Voice</a></span></li>
<li><span style="font-family: Helvetica;"><a href="http://www.simplesignal.com/hosted_exchange.php">Easy FMC access on smartphone</a></span></li>
<li><span style="font-family: Helvetica;">Easy transfer to/from mobile/desktop (Call Swap)</span></li>
<li><span style="font-family: Helvetica;">Video capability</span></li>
<li><span style="font-family: Helvetica;">Email to Voicemail mailbox</span></li>
<li><span style="font-family: Helvetica;">Voicemail to text </span></li>
<li><span style="font-family: Helvetica;">UM (unified messaging)</span></li>
<li><span style="font-family: Helvetica,arial,hirakakupro-w3,osaka,'ms pgothic',sans-serif;">Simultaneous ring</span></li>
<li><span style="font-family: Helvetica;">User portal</span></li>
<li><span style="font-family: Helvetica;">Click to call</span></li>
<li><span style="font-family: Helvetica,arial,hirakakupro-w3,osaka,'ms pgothic',sans-serif;">and more business changing features</span></li>
</ul>
<p><span style="font-family: Helvetica;">Alex thinks that VoIP service providers are getting better at delivering IP PBX phone systems. I think that most still suck at it and it is costing them a fortune because of their high acquisition cost and failed installations. Add to that a fortune more in brand deterioration when people get frustrated with the experience.</span></p>
<p>There are very few &#8220;Purple Cows&#8221; (Seth Godin&#8217;s book about truly remarkable products) in our industry. And if you think you are one, I suggest you talk to your customers. Why? Because while you may think you deliver a great service, your competitors are taking your customers and winning them over.</p>
<p>You&#8217;re absolutely right Alex &#8211; there are very few value-add <span style="font-family: Helvetica;"><a href="http://www.simplesignal.com">hosted voip provider</a></span><span style="font-family: Helvetica;"> that are delivering dial-tone to the enterprise and voice as a feature rather than the traditional voice as a service. Discover true voice 2.0 at simplesignal.com. Please feel free to contact me directly at </span><span style="font-family: Helvetica;"><a href="dave@simplesignal.com">dave@simplesignal.com</a></span></p>
<div><span><span style="font-family: Helvetica;">.</span></span></div>
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		<title>Time Management Using IP PBX Phone Systems</title>
		<link>http://www.simplesignal.com/blog/2009/06/time-management-using-ip-pbx-phone-systems/</link>
		<comments>http://www.simplesignal.com/blog/2009/06/time-management-using-ip-pbx-phone-systems/#comments</comments>
		<pubDate>Mon, 15 Jun 2009 23:23:13 +0000</pubDate>
		<dc:creator>Dave Gilbert</dc:creator>
				<category><![CDATA[Cloud Telephony]]></category>
		<category><![CDATA[Features]]></category>
		<category><![CDATA[Call Swap]]></category>
		<category><![CDATA[Click to Call]]></category>
		<category><![CDATA[Cloud Hosted PBX]]></category>
		<category><![CDATA[Fax to Email]]></category>
		<category><![CDATA[Simultaneous Ring]]></category>
		<category><![CDATA[Voice to Text]]></category>
		<category><![CDATA[Voicemail to Email]]></category>

		<guid isPermaLink="false">http://www.simplesignal.com/blog/?p=35</guid>
		<description><![CDATA[Can choosing the right small business phone system really save me time? With the growing pressure to accomplish more tasks in the same amount of time, an overflowing voicemail and email inbox, endless meetings and family obligations after work, the average employee feels like they are losing control of their work schedules and the ever [...]]]></description>
			<content:encoded><![CDATA[<p></p><div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fwww.simplesignal.com%2Fblog%2F2009%2F06%2Ftime-management-using-ip-pbx-phone-systems%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fwww.simplesignal.com%2Fblog%2F2009%2F06%2Ftime-management-using-ip-pbx-phone-systems%2F" height="61" width="51" /></a></div><p><a href="http://www.simplesignal.com/blog/wp-content/uploads/2009/06/clock.jpg"><img class="frame size-medium wp-image-138 alignleft" style="margin-top: -0.5px; margin-bottom: -0.5px;" title="Green alarm clock " src="http://www.simplesignal.com/blog/wp-content/uploads/2009/06/clock.jpg" alt="Alarm Clock" width="300" height="225" /></a>Can choosing the right small business phone system really save me time? With the growing pressure to accomplish more tasks in the same amount of time, an overflowing voicemail and email inbox, endless meetings and family obligations after work, the average employee feels like they are losing control of their work schedules and the ever growing to-do list. Most people haven’t considered how handling their small business communications more efficiently can save literally hours in every week and therefore decrease their level of stress. SimpleSignal has many life changing features that can allow you to make more efficient use of your day by using our technology. Here are a few that will save you at least an hour a day:</p>
<p><strong><a href="http://www.simplesignal.com/pdf/Simultaneous_Ring.pdf">Simultaneous ring</a></strong><span>: </span><span>One number rings all your phones. You’ll never miss another call…unless you want to.  Everyone I’ve spoken with who has tried Simultaneous Ring tells me it’s one of the the biggest improvements to their time management and accessibility of any strategy they’ve implemented.  It sounds so simple, yet it’s so profound.  No more forwarding and un-forwarding of phone calls, no more missed opportunities, and a new sense of complete control of their day.</span></p>
<p><span><strong><a href="http://www.simplesignal.com/pdf/Visual_Voicemail.pdf">Voicemail to email</a></strong><strong>:</strong></span><span> </span><span>All your messages are in one place. No more checking multiple voicemail numbers to retrieve your voicemail messages from your office phone, your cell phone and your home phone. Your voicemail will be converted to email and automatically placed in your email inbox. There you can save your messages for life, forward them to friends or associates, and prioritize or search for them with ease.</span><span> </span></p>
<p><span><strong><a href="http://www.simplesignal.com/voice2text.php">Voice 2 Text</a></strong><strong>:</strong></span><span> </span><span>Because you can read faster than you can listen!  This feature utilizes cutting edge voice recognition technology to convert your voicemail messages into text and put them in your email for you to read. Never listen to a slow talking or rambling voicemail again.  This is another one of those “can’t live without it” stories we hear all the time from customers that can now quickly visually scan their voicemails while in the middle of meetings or on a conference call, saving time and improving productivity.</span></p>
<p><span><strong> </strong></span></p>
<p><strong><a href="http://www.simplesignal.com/hosted_pbx_features.php#Fax%20to%20Email">Fax to Email</a></strong></p>
<p><span>Receive your faxes right into your email inbox, no phone line, no fax machine, no paper and no ink cartridges. The ultimate mobile solution.</span></p>
<p><span><strong> </strong></span></p>
<p><strong><a href="http://www.youtube.com/watch?v=bVh5hhRcrvw&amp;eurl=http%3A%2F%2Fwww%2Esimplesignal%2Ecom%2Fhosted%5Fpbx%5F">Call Swap</a></strong></p>
<p><span>Change phones in the middle of a call. Are you stuck on a conference call but have to leave your desk to run to a meeting? Just press the star button on your desk phone and transfer the call to your cell. Your caller won’t hear the switch. It works the other way too. Started a call on the way to work? When you are seated at your desk you can transfer the call from your cell phone to a landline. </span></p>
<p><span><strong> </strong></span></p>
<p><strong><a href="http://www.simplesignal.com/hosted_pbx_features.php">Click-to-Call</a></strong></p>
<p><span>Makes returning voice mail calls, calling numbers on a web page or contacts in Outlook simple. From any screen on your computer, just highlight the number and click. Your desk phone starts ringing and you&#8217;re connected. </span></p>
<p><span>Check out these and other life altering features on our web site <a href="http://www.simplesignal.com/hosted_pbx_features.php#Sim%20Ring"><span>http://www.simplesignal.com/hosted_pbx_features.php#Sim%20Ring</span></a></span><span>. </span></p>
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		<title>Voice 2.0 Meets Real Life</title>
		<link>http://www.simplesignal.com/blog/2009/04/voice-20-meets-real-life/</link>
		<comments>http://www.simplesignal.com/blog/2009/04/voice-20-meets-real-life/#comments</comments>
		<pubDate>Tue, 28 Apr 2009 15:25:59 +0000</pubDate>
		<dc:creator>Dave Gilbert</dc:creator>
				<category><![CDATA[CEO - Dave Gilbert]]></category>
		<category><![CDATA[Cloud Telephony]]></category>
		<category><![CDATA[Features]]></category>
		<category><![CDATA[Future Proof]]></category>
		<category><![CDATA[HD Voice]]></category>
		<category><![CDATA[Voice Integration]]></category>

		<guid isPermaLink="false">http://www.simplesignal.com/blog/?p=33</guid>
		<description><![CDATA[I believe my job as CEO of SimpleSignal is to not only deal with the day to day tactical issues that we encounter but to make sure we are focused on what our customers will need in six months. 
While the need of the day is to save businesses money there is a limit as [...]]]></description>
			<content:encoded><![CDATA[<p></p><div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fwww.simplesignal.com%2Fblog%2F2009%2F04%2Fvoice-20-meets-real-life%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fwww.simplesignal.com%2Fblog%2F2009%2F04%2Fvoice-20-meets-real-life%2F" height="61" width="51" /></a></div><p><span>I believe my job as CEO of <a href="http://www.simplesignal.com">SimpleSignal</a> is to not only deal with the day to day tactical issues that we encounter but to make sure we are focused on what our customers will need in six months. </span></p>
<p>While the need of the day is to save businesses money there is a limit as to how far down a price can be compressed before the quality of that service is degraded. The magic of VoIP is <strong>not</strong> that we can deliver voice services cheaper than the incumbent phone &#8220;Baby Bell&#8221; companies but that we can deliver it better and cheaper. By using the internet as our primary backbone and not having to rely on a connection that is based on wires that are hung on telephone poles we can deliver voice communications more efficiently. Not only can we deliver the service cheaper we can now add features to the voice that make it better.</p>
<p>We’ve invested the last four years and millions of dollars into our voice network to make sure we can deliver outstanding voice quality to businesses of any size and who are located anywhere in the world. That&#8217;s our foundation. A business needs to be able to trust that they can pick up their phone 24/7 and make a clear call.</p>
<p>However, that’s not all business wants to do with their communications.  It&#8217;s surprising to some that our voice quality is superior to traditional land lines and made even better sounding by adding <a href="http://www.simplesignal.com/support_guides.php">HD voice</a>. We can make voice communication even more engaging by adding video. In business face time counts. Now you don’t have to waste time traveling to have the impact of being face to face.</p>
<p>We believe that businesses are going to find efficiencies in building the voice right into the software apps the live and work out of everyday. As business learns the value of better connecting their workers no matter where they are VoIP will need to be integrated into everything a business does. Their CRM, their email, their IM, their text all should be voice enabled.</p>
<p>For example, Yesterday I was talking to a potential vendor when he said, “Hmmm, nice pictures, Do you live near the beach?” I said, “how’d you guess that?” He said he used an application called XOBNI (in box spelled backward) that managed his Outlook so when he pulled my contact information it did an Internet search and found my Facebook page where he noticed my photos.</p>
<p>By Q3, SimpleSignal will have the ability to use the caller ID  to know who&#8217;s calling and learn what they&#8217;re doing, what they&#8217;re blogging, and other living online information while you talk to them. Since the SimpleSignal system is connected to the Internet, when a call comes in, our system knows how to identify the caller and go out to the internet to find recent information about the caller, such as local and company news, latest blog, twitter, flickrs, birthday, and other information you might be interested in. SimpleSignal users can, in an instant, gather customizable &#8220;rich, living, current information&#8221; that contributes to your relationship with the caller.</p>
<p>That&#8217;s life in a Voice 2.0 world. Kind of cool eh?</p>
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		<title>An Alternative to the Public Switched Telephone Network?</title>
		<link>http://www.simplesignal.com/blog/2009/03/an-alternative-to-the-public-switched-telephone-network/</link>
		<comments>http://www.simplesignal.com/blog/2009/03/an-alternative-to-the-public-switched-telephone-network/#comments</comments>
		<pubDate>Mon, 30 Mar 2009 19:23:41 +0000</pubDate>
		<dc:creator>Big Cheese</dc:creator>
				<category><![CDATA[CEO - Dave Gilbert]]></category>
		<category><![CDATA[Cloud Telephony]]></category>

		<guid isPermaLink="false">http://www.simplesignal.com/blog/?p=15</guid>
		<description><![CDATA[What would the telecom world look like if all our communication was over the Internet and was totally free? What if a voice call was treated like an email or an instant message?
Does this mean telco as we know it is soon to be dead?
Yes, That is what I&#8217;m predicting.
Let&#8217;s look at how people communicate [...]]]></description>
			<content:encoded><![CDATA[<p></p><div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fwww.simplesignal.com%2Fblog%2F2009%2F03%2Fan-alternative-to-the-public-switched-telephone-network%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fwww.simplesignal.com%2Fblog%2F2009%2F03%2Fan-alternative-to-the-public-switched-telephone-network%2F" height="61" width="51" /></a></div><p>What would the telecom world look like if all our communication was over the Internet and was totally free? What if a voice call was treated like an email or an instant message?</p>
<p><span>Does this mean telco as we know it is soon to be dead?</span></p>
<p><span>Yes, That is what I&#8217;m predicting.</span></p>
<p><span>Let&#8217;s look at how people communicate today. It&#8217;s not just voice anymore. As a matter of fact, traditional voice is the most inefficient of all the ways we communicate. It&#8217;s real time and usually involves just one other person. Email, IM, text messaging, and now Twitter and Facebook have become viable means of efficient communication. There are many times I instant message or text someone before I call to see if now is a convenient time to have a phone conversation.</span></p>
<p><span>In addition, the traditional telco system of area codes is no longer relevant. The geographical location of a voice user is no longer a concern. Most people have cellular plans where they are billed by the minute rather than distance. Landline plans are quickly following suit, and in many cases the minute charges are unlimited in favor of a flat rate. In fact,the latest research shows that if you are under 20 years of age you may never even own a landline.</span></p>
<p><span>Voice will be just another form of communication that comes alongside other forms of communication we use every day and the cost of voice communication will essentially be free. It&#8217;s already here. Skype now has 405 million users that can connect to each other and have video and voice conversations for free. Yesterday I was on a Skype call and could see that 16 million other calls were in use at that moment over the Skype network. Each of these were going on for free!</span></p>
<p><span>The way people communicate is changing and the business models must change with it.</span></p>
<p><span>The telco company that will win in the brave new world in which we live will be the one that can continue to create unique ways that allow you to talk like you&#8217;ve never &#8220;talked&#8221; before. It will not be limited by the boundries and paradigms developed for the &#8220;Public Switched Telephone Network&#8221;. We don&#8217;t need a phone anymore. We just need to communicate.  Watch my future posts for some of the groundbreaking new ways <a href="http://www.simplesignal.com/" target="_blank">SimpleSignal</a> and our partners are changing voice communication&#8230;as we speak.</span></p>
<p><span>That&#8217;s why we need to talk. Contact me on my &#8220;one number for life&#8221; that can reach me anywhere 949-429-5929 or email, facebook, or IM me at <span><a href="mailto:dave@simplesignal.com">dave@simplesignal.com</a></span></span></p>
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		<title>Sleeper PBX: Google&#8217;s Push to Dominate the Phone.</title>
		<link>http://www.simplesignal.com/blog/2008/12/sleeper-pbx-googles-push-to-dominate-the-phone/</link>
		<comments>http://www.simplesignal.com/blog/2008/12/sleeper-pbx-googles-push-to-dominate-the-phone/#comments</comments>
		<pubDate>Wed, 17 Dec 2008 23:35:40 +0000</pubDate>
		<dc:creator>Big Cheese</dc:creator>
				<category><![CDATA[CEO - Dave Gilbert]]></category>
		<category><![CDATA[Cloud Telephony]]></category>

		<guid isPermaLink="false">http://www.simplesignal.com/blog/?p=12</guid>
		<description><![CDATA[I don&#8217;t know about you but I&#8217;m more than a little curious why Google has not made a move to dominate the traditional landline phone the way they have the cell phone.  Googles android (cell phone)is on the street and it&#8217;s cool. Now you can perform voice activated searchs using SMS. Stock quotes, flight info, sports [...]]]></description>
			<content:encoded><![CDATA[<p></p><div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fwww.simplesignal.com%2Fblog%2F2008%2F12%2Fsleeper-pbx-googles-push-to-dominate-the-phone%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fwww.simplesignal.com%2Fblog%2F2008%2F12%2Fsleeper-pbx-googles-push-to-dominate-the-phone%2F" height="61" width="51" /></a></div><div>I don&#8217;t know about you but I&#8217;m more than a little curious why Google has not made a move to dominate the traditional landline phone the way they have the cell phone.  Googles android (cell phone)is on the street and it&#8217;s cool. Now you can perform voice activated searchs using SMS. Stock quotes, flight info, sports scores are just a voice command away with your mobile Google powered phone.</div>
<div>So what would a PBX look like if Google built it? When Google purchased GrandCentral more than two years ago I thought &#8220;whoa, here we go&#8221;. But for the last two years there has been little improvement of the GrandCentral service.It&#8217;s got some cool features like one master phone number to give out so your cell number is kept a secret. You can swap calls mid conversation between your cell phone and your land line. You can route a caller to a specific phone or flag a caller ID so that when that person calls they have priority status and you&#8217;ll pick up that call. You can your voicemail easier because it can store it in your email. You can even have it transcribed so that you don&#8217;t have to take the time to listen to it.</div>
<div>Guess what. SimpleSignal can do all of that too. But me too equals me dead.</div>
<div>So that&#8217;s why I like to say we are different. It&#8217;s true. We can do something that not even Google can do. We can make GoogleTalk talk. We are working with a  software development company that can integrate SimpleSignal&#8217;s voice services with Google apps early in the first quarter. Add voice enabled Google to our current integration with Salesforce.com and you have a suite of services that can rival our voice integration with Microsoft&#8217;s hosted exchange and Dynamics CRM. Our leadership in creating these software &#8220;voice mashups&#8221; has been heralded as groundbreaking and innovative.</div>
<div>I believe that when you bring different pieces together you get an application that is greater than the sum of its parts. As the user experience changes dramatically the usage skyrockets. It makes sense. If you are working out of an application why shouldn&#8217;t you be able to launch a call to a contact as easily as you do a Google search? If a contact calls you why not have the caller ID pull the contact info and do a screen pop so you can see the contact history before you pick up the phone?</div>
<div>The fact is that as of the beginning of 2009 Google is not yet on the traditional phone services scene. I believe that will change soon. We&#8217;ll be ready. &#8220;if you can&#8217;t beat &#8216;em join &#8216;em&#8221;&#8230;and make them better because you did.</div>
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